Terms of Service

🟦 LunaComfort: Terms of Service

Last Updated: 05.10.2025

These Terms of Service ("Terms") govern your use of the LunaComfort website (the “Website”, “we,” “us,” or “our”).
By accessing or using our Website and Services, you agree to comply with these Terms.
If you do not agree, please do not use our Website or purchase our products.

1. Acceptance of Terms

By visiting our Website and/or making a purchase, you agree to be bound by these Terms, including all additional policies referenced herein or available by hyperlink (e.g., Privacy Policy, Shipping Policy, Return Policy).
These Terms apply to all Website users — including visitors, customers, and partners.

We reserve the right to modify or update these Terms at any time by posting a revised version on this page.
Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

2. Online Shop Conditions

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or have permission from a legal guardian to use the Website.

You agree not to use our products or Services for unlawful or unauthorized purposes, and not to violate any applicable laws (including copyright or data protection laws).
Transmitting viruses, worms, or other harmful code through the Website is strictly prohibited.
Violation of these Terms may result in immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that your non-financial content (e.g., messages or uploads) may be transmitted unencrypted over various networks.
Credit card information is always encrypted during transmission.

You may not reproduce, copy, sell, or exploit any portion of the Website or Services without our express written consent.

4. Accuracy and Timeliness of Information

While we make every effort to ensure accuracy, we do not guarantee that information on this Website is complete, current, or error-free.
The content provided is for general informational purposes and should not be solely relied upon for decision-making.

We may modify content at any time without prior notice.

5. Changes to the Service and Prices

All prices are subject to change without notice.
We reserve the right to modify or discontinue any part of our Services without prior notice.
LunaComfort shall not be liable for any price changes, product discontinuations, or service interruptions.

6. Products and Services

Certain products may be available exclusively online and are subject to our Return Policy.

We strive to display accurate images and colors of our products, but cannot guarantee perfect color accuracy due to differences in device displays.

We reserve the right to:

  • Limit or cancel orders at our discretion, including suspected reseller purchases.

  • Restrict sales to certain regions or jurisdictions.

  • Modify product availability or pricing at any time.

We do not guarantee that the quality of products or services will meet every individual expectation.

7. Billing and Account Information

You agree to provide accurate, complete, and up-to-date billing and account information when making a purchase.
It is your responsibility to promptly update any changes to this information.

We reserve the right to refuse or cancel any order suspected of fraud or misuse.

8. Optional Tools

We may offer access to third-party tools or integrations over which we have no control or responsibility.
These tools are provided “as is” and “as available.”
Your use of such tools is entirely at your own risk, and you should review the applicable third-party terms before use.

9. Third-Party Links

Our Website may contain links to third-party websites or products.
LunaComfort is not responsible for their content, policies, or practices.
We encourage you to review third-party terms and policies before engaging with them.

10. User Comments, Feedback, and Submissions

If you send us ideas, feedback, or suggestions (collectively “Submissions”), you grant us the unrestricted right to use, reproduce, and publish them without compensation.
You agree that your submissions will not violate the rights of others or contain unlawful or offensive material.

11. Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy, which explains how we handle, use, and protect your data.

12. Errors and Inaccuracies

Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or promotions.
We reserve the right to correct such errors and cancel or update orders accordingly.

13. Prohibited Uses

You are prohibited from using the Website for any unlawful or harmful activities, including but not limited to:

  • Fraud, hacking, or spreading malicious code

  • Harassment or abuse of others

  • Violating privacy or intellectual property rights

  • Spamming or phishing

We reserve the right to terminate your access if you engage in such activities.

14. Disclaimer and Limitation of Liability

We do not guarantee that the Website will be uninterrupted, secure, or error-free.
Your use of our Services is at your own risk.

To the fullest extent permitted by law, LunaComfort is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our Services.

15. Indemnification

You agree to indemnify and hold harmless LunaComfort, its employees, affiliates, and partners from any third-party claims arising from your violation of these Terms or infringement of third-party rights.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Termination

Either party may terminate this agreement at any time.
All obligations or liabilities incurred before termination shall survive termination.

18. Entire Agreement

These Terms, together with our related policies (Privacy, Shipping, and Return Policies), constitute the entire agreement between you and LunaComfort.

19. Governing Law

These Terms are governed by and interpreted under the laws of Germany.
Any disputes shall be resolved by the competent courts of Germany.

20. Updates to These Terms

We may update these Terms at any time.
Revised versions will be posted here with a new “Last Updated” date.
Continued use of the Website implies acceptance of those changes.

21. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: info@lunacomfort.store
🏠 Address: Bürgermeister-Stöckle-Straße 1, 21423 Winsen (Luhe), Germany